THE CNM PODCAST | Risk Communication

Host Dr. Soh Kai Ruo, Lecturer at NUS Communications and New Media (CNM), together with Assistant Professors Dr. Hong Soo Jung and Dr. Ivy Fong discuss the differences between risk and crisis communication in health and corporate communication.

Key Points

01:56 Differences between risk and crisis communication

10:09 Public perception and risk assessment

17:45 Impact of digital technologies in risk and crisis communication

27:05 Tips to manage risk and crisis communication

THE CNM Podcast Host: Dr Soh Kai Ruo
Dr. Soh Kai Ruo is a Lecturer at the National University of Singapore, Department of Communications and New Media. Her research area is in the field of cultural diplomacy through popular culture. Drawing on her professional background in campaign and communication management, she has been developing and teaching courses in this area.